FAQ

FREQUENTLY ASKED QUESTIONS

What's Your Turnaround Time?

Turnaround times vary by product and quantities & can be anywhere from 3-7 business days.

Production begins once payment is received. Orders are processed in the order they are paid.

Need something sooner? Rush options may be available — please request in advance.

Do You Offer Rush Orders?

Rush orders must be requested before purchase and may require an additional fee.

Availability depends on current production volume.

Submitting a rush request does not guarantee approval until confirmed.

How Do I Place A Custom Or Bulk Order?

For bulk quantities or fully custom designs not listed in our shop, please submit a Custom Order Request through our website form.

We review requests within 24–48 hours and send an invoice if approved.

Production begins once the invoice is paid.

Do You Accept DM Orders?

All orders must be placed through our website to secure your production slot.

DMs are welcome for general questions, but custom and bulk orders must be submitted through our website form.

Can I Make Changes To My Order After I Place It?

Changes must be requested within 12 hours of purchase.

Once production begins, modifications may not be possible.

Custom items are made to order and cannot be canceled once started.